Postage is free to orders over £50.00 anything under will be charged at £3.50

Orders should arrive the next working day if placed before 2pm but please allow 3 days before contacting us to trace your order.

For wheel builds please allow 7 working days for delivery. It may be shorter depending on how busy our wheel builder is. Wheel building is free if the spokes, hub and rims is purchased from us.

Orders are shipped via Royal Mail Post Office first class recorded. For large orders a corrier will be used.

WE ONLY SHIP ORDERS TO THE REGISTERED CARD HOLDERS ADDRESS.

If an ordered item is out of stock you will be contacted via email or phone and given the estimated arrival time. The money for the order will not be taken if the item is out of stock.

WE ONLY SHIP TO THE UK AND EUROPE.

Payment Details

We accept all major credit and debit cards Inc: Visa, MasterCard, Switch, Maestro, Solo, and Visa Electron.

We also accept cheques and postal orders for mail order purchases (please allow 7-10 days for cheques to clear before orders are sent out). We do not accept cash on delivery but can accept cash in our retail store

Pricing - All prices are inclusive of VAT at 15% where applicable. Prices are subject to change without notice. E & EO

Postage Policy - Please refer to the delivery Info page

Out of stock orders

If the item you ordered is out of stock you will be notified by e-mail or phone within 24 hours. We will also let you know when the item should be coming into stock and give you details of other similar products that are in stock at present.

We have probably the biggest stock of BMX bikes, parts and clothing in the UK but due to the specialist nature of BMX and with the number of colours/options available, we will sometimes run out of stock. We will always inform you when this is the case.

Privacy Policy Statement (Data Protection) - Groove BMX will not disclose customer information to third parties for marketing purposes.

Data collected by this site is used to:

Take and fulfil user enquiries and orders securely.

Disclose information to third-parties only for goods delivery purposes (our courier needs to know your address to deliver).

Our postal address is: Unit 4 Stort Mill, River Way, Harlow, Essex, CM20 2SN. We can be reached via e-mail info@groovebmx.co.uk or by telephone on 01279 451 677 or +44 1279 451 677 from abroad.

Returns policy

All non-faulty products that are returned or exchanged must be sent to us (unopened and in their original packaging) at the customers expense within 14 days of purchase - please call 01279 451 677 or email us for a returns reference before sending.

If you beleive that your product is faulty please email or call the store on 01279 451 677. We will arrange for a collection of the faulty product to be returned to us and send you a replacement. Return Address: